The 5th anniversary of a phantom bill
Merry Christmas. How are things in Shawnee Mission, Kansas, this holiday season?
I am writing to you in the hope of clearing up a phantom bill that has followed me for five years. That's right -- five years.
I haven't paid it for a simple reason. You see, I have never been a customer of Sprint. Not now. Not ever. Nonetheless, on 10/12/2001, according to your customer service department, someone -- an errant computer perhaps? -- seems to have set up an account in my name. The bill came to $27.15. I understand that 7 cents of that was for a late fee. Seems reasonable.
But in my defense, I don't believe I even got this bill until 2005. Then it went to a collection agency and then it went back to you.
I'm hoping this Christmas that Santa will make it go away. You see, I'm 57 years old. I have stellar crediting rating. I always pay my bills. And I've never been your customer. But I believe I said that already.
Would you consider in the spirit of the holiday tearing up this ghost of Christmas past? That would be great.
Oh. And Happy New Year.